Besides Dr Henry van Niekerk, you’ll be in touch with two very competent ladies who work with him:
Meet Denise Strydom, the friendly and highly efficient receptionist. Feel free to contact her to arrange your operation or procedure. You may also request test results, sick notes or medical reports, from Dr Henry, via Denise.
Next, say hello to Ameetha Maharaj, the no-nonsense accounts clerk. She’ll assist you with quotations and explanations about medical aid payments, co-payments and gap cover. She can also advise you about PMB-legislation (prescribed minimum benefits), when your medical aid is legally obliged to pay the entire account for emergency surgery and certain conditions in non-emergency situations.
This practice is contracted out, apart from a payment agreement with Discovery Medical Aid’s Classic Plan.